What to check if a client is not getting orders through the delivery partner feature
What to check if a client is not getting orders through the delivery partner feature
If a client has been enrolled with the delivery partner but is experiencing issues getting orders, please try the following steps:
Log into MS.
Go to "Config".
Check the assign order to driver through.
Check show delivery.
Check delivery charge by.
Check delivery charges to see what is configured.
Check Z.reports (for the entire month worth of orders).
Check current waiting times (settings >> store settings >> current waiting).
Check the website (to see if it's working and try to place a test order).
By following these steps, you can identify and troubleshoot any issues with the delivery partner feature and ensure that your client receives their orders promptly. It is important to also advise client and assist them with running marketing promotions to inform their customer base that they do delivery.
Make sure to watch the video below for a quick guide on how to do this.
To utilize the delivery partner feature effectively, ensure the following prerequisites are met: Merchant ID must be provided. Delivery toggle must be enabled on the management system (MS). Reconfirm delivery charges with the client and configure ...
To utilize the delivery partner feature effectively, ensure the following prerequisites are met: Merchant ID must be provided. Delivery toggle must be enabled on the management system (MS). Reconfirm delivery charges with the client and configure ...
To utilize the delivery partner feature effectively, ensure the following prerequisites are met: Merchant ID must be provided. Delivery toggle must be enabled on the management system (MS). Reconfirm delivery charges with the client and configure ...
To disintegrate the delivery partner feature, follow these steps: Log in to your MS. Go to the "Config" section. Search Assign Order driver through. Switch from "Falcon Delivery" to "Driver Screen." Select "Proceed". If not using your own drivers, ...
To disable the delivery partner feature, follow these steps: Log in to your MS. Go to the "Config" section. Search Assign Order driver through. Switch from "Falcon Delivery" to "Driver Screen." Select "Proceed". If not using your own drivers, turn ...