What is hybrid delivery and how to enable it?

What is hybrid delivery and how to enable it?

What is hybrid delivery?

Hybrid delivery refers to a delivery model that combines different methods used by businesses to fulfill customer orders. It involves a combination of in-house delivery and third-party delivery services.

How does hybrid delivery work?

When clients place or receive a delivery order, clients have the option to choose between using their own drivers or opting for a third-party delivery partner. Clients can choose in-house delivery, the business utilizes its own drivers to fulfill the order  or can opt for the third-party delivery partner service to complete the delivery.

How to enable the hybrid delivery feature:
  1. Login to MS.
  2. Navigate to the "Config" tab.
  3. Search "Assign Order to drive through". 
  4. Select the "Driver Selection".
  5. While on config search "Hybrid Delivery" and enable it to activate the feature.

The fusion version 11.4.7 and above have this feature included. 


Step 1: 



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