How to contact Uber Direct Support

How to contact Uber Direct Support

To initiate a refund request, you have several options:

  1. The primary method is to call Uber direct  support at +611800951405.
  1. Available hours: 7 AM - 10 PM AEST (02:30 AM - 05:30 PM IST)

Email Support:
  1. You can also request a refund or report issues via email. Use the following email address: direct.merchants.anz@uber.com.
This email address is not only for refund requests but also works for reporting issues that occurred during an order. Be sure to provide all relevant details and information in your email to expedite the resolution process.



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