To identify if an order came through the Google Food ordering platform, Please follow these steps: Log into MS account. Go to extras. Using the search bar, type 'Search Orders'. You are able to search an order by 'Order ID', 'Phone number', 'Email'. ...
If a delivery partner fails to deliver an order, delivers the wrong order, or delivers food that is cold or in poor condition. Investigating the order can help identify the root cause of the problem, whether it's an issue with the delivery partner, ...
Here are the steps to identify clients with the delivery partner feature enabled: Log in to MS. Go to the config section. Search for "assign order to driver through". If it is set to Falcon Delivery, this indicates that the delivery partner feature ...
Here are the steps to identify clients with the hybrid delivery feature enabled: Log in to MS. Go to the config section. Search for "assign order to driver through". Ensure its set to driver screen/driver selection. Ensure "Hybrid Delivery" is ...