What is the Delivery partner Portal?
The Delivery Partner Portal is a powerful tool that helps you manage all aspects of your delivery operations from a single location. This includes orders from all the regions where we offer this service.
Using the portal enables you to do the following:
- View all your deliveries in a centralized location.
- Track the progress of your deliveries.
- Re-assign deliveries if necessary.
- View cancelled orders.
- File complaints if needed.
Related Articles
How to access the Delivery Partner Portal ?
To log in to the delivery partner portal, please follow these steps: Visit https://portal.usenash.com/. Enter your login details to sign in. Click on the truck icon to view the current deliveries . If you do not have access to the portal, you will ...
How to navigate the delivery partner portal ?
To use the delivery partner portal effectively, we first need to organize the UI. Please follow these steps: Log in to the delivery portal. Click on the Truck icon. Click on the filter button on the search bar and select "Statuses." on the drop down ...
How to add a note on the delivery partner portal?
To add a note to the delivery portal, follow these steps: Open the delivery partner portal. Navigate to the desired Job/Delivery. Look for the notepad icon (usually in the top right corner) and click on it. Enter your notes in the provided text box ...
How to organise and navigate the delivery partner portal new layout (New experience)
To organize the UI of the delivery partner portal, follow these steps: Log in to the delivery partner portal. Click on 'Truck icon' on the left-hand side. Click the 'Filters' button in the top right. In the right-hand menu, select 'Selected Status'. ...
How to cancel an order on the Delivery Partner Portal?
If a delivery has been manually reassigned by our FoodHub team, it is important to cancel the outstanding provider who is already assigned or en route to the takeaway to avoid any confusion. To cancel a delivery order, please follow these steps: ...