Introduction to the delivery portal layout (New Experience)

Introduction to the delivery portal layout (New Experience)

We are happy  to announce that the delivery partner portal has undergone a significant update. The new user interface is designed to provide a more fluid and compact experience, resulting in faster load times and improved usability.

 Here are the key differences:

Filtering Deliveries 
  1. Select the 'Deliveries' on the left hand side of the dashboard. 
  2. Select "Assigned".
  3. Click on 'Filters' button. 
  4.  A tab with display on the left side. 
  5. Select "Delivery Status" Dropdown. 
  6. Select the following status to display: Not assigned driver, Assigned driver, Pick up Enroute, Scheduled, Pick up arrived, Dropoff arrived, Dropoff Complete. 





Adding Columns 
  1. On the "Deliveries page." 
  2. Click on "Columns"  on the top right of the portal. 
  3. Click on the "Job External ID"  to display the Order ID. 
We can add or remove columns to enhance the information we view on the delivery portal dashboard. It is recommended to add the  'Job External ID', this is same as the FoodHub order ID on MS.



Grouping by Status:
  1. On the "Deliveries" page.
  2. Click on "Status". 
  3. This will group the delivery job based on the filters above. 




Enhanced Job Preview:
When hovering over each column in the job listing, a small window pops up to display more details about that specific job. 




Detailed Job Summary:
By left clicking on a desired job, a window pane now opens on the right side of the portal, presenting a comprehensive summary of the job. 



Extended Job Details:
For further exploration, By right clicking  the desired Job and selecting "Delivery details" or selecting the "See Details" option within the job summary. 



These improvements in the delivery portal's layout aim to streamline job management and enhance usability by providing intuitive navigation, convenient job previews, and comprehensive job summaries with easy access to extended details.

Make sure to watch the video below for a quick guide on the changes between the older user interface compared the the newer improved version.

    • Related Articles

    • How to organise and navigate the delivery partner portal new layout (New experience)

      To organize the UI of the delivery partner portal, follow these steps: Log in to the delivery partner portal. Click on 'Truck icon' on the left-hand side. Click the 'Filters' button in the top right. In the right-hand menu, select 'Selected Status'. ...

    • How to duplicate an order on the delivery partner Portal.

      In certain situations, when no providers are available or the delivery has been cancelled unexpectedly, you may need to duplicate the delivery order and assign it to a new provider to meet the customer's needs. Here's a quick guide on duplicating an ...

    • How to add a note on the delivery partner portal?

      To add a note to the delivery portal, follow these steps: Open the delivery partner portal. Navigate to the desired Job/Delivery. Look for the notepad icon (usually in the top right corner) and click on it. Enter your notes in the provided text box ...

    • How to manually create a delivery order on the portal?

      Here are the steps to manually create an order on the delivery partner portal: Log into the Delivery Portal. Click on the "+" sign on the left-hand sidebar. Select "Create Job manually". Enter order information into the appropriate fields. Please ...

    • How to reassign a delivery on the portal?

      Re-assigning a delivery order is usually done by the automated API built into the portal, known as the auto-assign feature. The time period for this feature varies by region, and an order can only be re-assigned if a provider is available to accept ...