Can the client change minimum order ?
We have implemented a new feature that allows the delivery partner orders to adhere to a specified minimum order value. When this feature is enabled, you can configure delivery by zone to ensure that the minimum order requirement is met for each zone.
Related Articles
What is the minimum order value feature? (Delivery by Zone)
Delivery by zone is a type of delivery service in which a geographic area, such as a city or town, is divided into specific zones or regions. Each zone is assigned a specific delivery fee and delivery time frame. When a customer places an order for ...
What to do if a delivery partner order gets delivered to the incorrect address?
Handling Delivery Partner Orders Delivered to Incorrect Address Q: What should I do if a delivery partner order is delivered to the incorrect address? A: Follow these steps: Confirm the address is correct on MS (Management System). Cross-check the ...
How to search an order ?
To search for an order on the Stuart Dashboard, follow these simple steps: Select "Past" to see list of all orders. Locate the "Search bar" at the top right corner of the screen. Enter the relevant information such as: See examples of the entries. ...
How to identify an offline order?
To identify if an order came through the Google Food ordering platform, Please follow these steps: Log into MS account. Go to extras. Using the search bar, type 'Search Orders'. You are able to search an order by 'Order ID', 'Phone number', 'Email'. ...
How to investigate a delivery partner order?
If a delivery partner fails to deliver an order, delivers the wrong order, or delivers food that is cold or in poor condition. Investigating the order can help identify the root cause of the problem, whether it's an issue with the delivery partner, ...