Understanding The Delivery Charges

Understanding The Delivery Charges

Delivery providers typically charge a fixed fee for order fulfillment. However, we have observed that some of these fees may be considered excessive by online customers, potentially discouraging them from placing orders. To address this issue, we propose splitting the cost between business owners and their customers, thereby reducing costs for both parties.

For better understanding let's analyse one of the rates that Stuart charges in the table below.

Stuart Rates
DistanceEnd UserTakeawayTotal Delivery Fee
0 to 0.5 miles£1.90£3.00£4.90

If a customer places an order within 0.5 miles, Stuart would typically charge £4.90 for delivery. However, by sharing the cost, the business owner pays a fixed fee of £3, while the customer only pays £1.90. Please note that these rates represent the maximum amounts that can be charged to the end user.




    • Related Articles

    • Understanding The Hybrid Delivery Charges

      Clients configure delivery charges through the MyBusiness Hub app, tailoring costs for specific distance ranges. When end users place orders, they pay the delivery charges established by the takeaway's configuration. Using Own Drivers: If the ...
    • Stuart delivery charges (UK)

      How much do we charge takeaway & restaurant partners? We have a standard fee of £3.00 for each delivery that is processed by our delivery partners. What is the maximum distance this provider covers? 5 miles. (Recommend: 3 miles cap What are the fees ...
    • The delivery charges for the customer are higher than the maximum rates

      Please note that while we strive to provide the most accurate charges in our Delivery Partner Charges for customers/end users, unforeseen circumstances such as driver shortages and high delivery volumes may result in slight rate variations. However, ...
    • Can the client amend the delivery charges ?

      No, the client has no influence on the rates, as that is set by the delivery partner and calculated automatically.
    • Relay Delivery Rates (US)

      How much do we charge takeaways/stores? We have a standard fee of $3.00 for each delivery that is processed by our delivery partners. What is the maximum distance this provider covers? 3 miles. Please see the delivery partner charges in the table ...